Intake answered. Before the next firm on the list.
An Agentic Ecosystem working the phones and the book you already own. Callers ring the next firm four minutes after yours doesn't pick up. Your attorneys keep the matter; the ecosystem does the chase.
- web lead · time to first reply
- 38s
- until they call the next firm
- 4 min
- employees · Voice · Speed to Lead
- 2
- the book, worked
- 24/7
What around the clock actually looks like.
You run intake, the phones and the book at once. The Agentic Employees work underneath all three on the same day, from the first wreck of the morning to the 8 PM call that would have gone to the next firm.
- 7:40 AMPhonesOvernight web form answered. Consult on today's board, thread attached.
- 11:15 AMIntakeA PI inquiry mid-morning. Qualified, conflicts checked, on the calendar.
- 3:20 PMThe bookA consult from last winter, revived. Family matter, Thursday.
- 8:14 PMPhonesAfter close, a wreck. Answered. Consult booked. The next firm never rang.
- 11:02 PMIntakeThe booking confirms. What to bring, thread attached. Nobody stayed late.
Five agents. One for every gap.
Each agent covers one job: new leads, old leads, phone calls, reviews and website chat. They all write to the same record in your CRM, and a person on our team checks every lead.
Speed to Lead
Replies to every new lead in under a minute, by text.
The firm that replies first gets the matter.
Callers ring the next firm four minutes after yours doesn't pick up. Speed to Lead answers in your firm's voice inside sixty seconds, qualifies, and books inside that first conversation.
- Answered inside sixty seconds, any channel, any hour
- Qualified and booked before they dial the next name
- The 8 PM wreck is a consult, not a voicemail
38sweb lead · time to first reply
visquanta/New lead · replied 38sKai (VisQuanta)New intake · 8:14 PM · answered in 38s- I was in a wreck this afternoon. Do you take cases like that?
Reactivation
Texts old leads and past customers back into a conversation.
The intakes your firm gave up on, booked anyway.
Every firm sits on years of paid-for leads and past callers that stopped getting worked. Reactivation texts them back into real conversations, nightly, and puts the ones still in market onto your board.
- Worked by text, the channel old intakes actually answer
- Past callers and dead consults, back on the calendar
- Booked straight into the attorney's day, thread attached
Nightlythe book · worked while you sleep
visquanta/Reactivation · repliedAmy (VisQuanta)Reactivating: James · quiet 8 months- Hi James, it's Amy at Hale & Marcus. You called last year about a family matter and nothing's on the books. Still looking?
Voice
Answers your phone, day and night, and books the caller in.
The line that rang out, answered.
A Saturday on the board, an 8 PM wreck. Voice answers what your team can't get to, qualifies, books into the calendar you already run, and hands off live the moment a caller asks for a person.
- Phones covered, around the clock
- Booked into the attorney's day you already run
- Live handoff the moment a caller asks for a person
Answeredthe call · that used to ring out
Hale & Marcus
New matter intake · press play to hear the real call
Reputation
Asks every customer for a review and flags the unhappy ones.
Trust wins the next matter.
Clients filter by rating before they ever call. Reputation asks at the right moment after the matter, and catches the unhappy one privately before the one-star posts.
- Review asked after the matter, while it still feels like a favor
- Negative caught privately, before it publishes
- Every office's rating on one screen
After the matterthe ask · while the glow is on
visquanta/Reputation · Your rating4.8▴ from 4.2Clients read the ratingbefore they call
Chat
Talks to website visitors and gets their number before they leave.
Don't just chat. Text them.
Website chat dies when the tab closes. Chat moves the conversation to SMS with a verified cell number, so the caller who left your practice page at 9 PM is still talking at breakfast.
- Verified cell number captured, conversation moves to SMS
- Survives the closed tab, lands in your CRM
- Every thread attached to the matter they were viewing
SMSthe thread · after the tab closes
visquanta/Chat → SMS · verifiedWeb Chat (VisQuanta)Visitor · on PI · 9:04 PM- Do you handle car accidents? I was in one today.
If it runs your practice, we plug into it.
The same firm, with and without the ecosystem.
What the average firm loses, next to what the ecosystem gets back. Same attorneys, same phones, same book.
The questions every managing partner asks on the call.
Straight answers, in writing. Anything we missed, ask on the call.
Put the whole firm to work. Around the clock.
Tell us the number you want to move. We will show you where the ecosystem would start in your firm, how we would measure it, and we will say plainly if there is nothing worth fixing.
Intelligence at Scale
