Notes from the floor. Filed by industry.
What we see across lead response, reactivation, reviews, calls and chat, written for the people running the desk. Pick your industry.
Automotive71 articles
Lead response, reactivation, reviews and the service drive, written for the people running the store.
Industry Insights12 min read
Why 63% of Car Buyers Judge Dealers by Review Replies63% of car buyers expect dealers to respond to negative reviews within 2-7 days. See how review replies shape showroom traffic and lost deals.Read
Case Studies9 min read
Five Rooftops. One System. $1.29M in 60 Days.An Oklahoma dealer group case study: five rooftops, 2,059 AI-handled contacts, 37 confirmed sales, and $1.29M in attributed revenue over 60 days.Read
Industry Insights15 min read
Best CRM for Independent Pre-Owned Dealers in 202678% of buyers purchase from the dealer that responds first. Compare CRM options for independent pre-owned dealers closing 20-200 units a month in 2026.Read
Industry Insights8 min read
3 Service Capacity Leaks Costing Dealers $1M a YearNADA-cited research says dealers can lose about $1M a year from voicemail and transfer failures. See the 3 service capacity leaks behind it.Read
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