Web chat dies when the tab closes. A text doesn't.

Chat is the widget on your website, except it answers by text. Visitors leave a name and number, the reply lands on their phone, and the conversation carries on after they've closed the tab.

Book a callTry the demo
visquanta/Chat · Website widget
Web chatSMS

  1. Ask us anything.

    Then watch it move to text.

Live demo. Nothing is sent to your phone and your number never leaves this page.

Writes every conversation to the CRM you already run

HubSpot
VinSolutions
Salesforce
Housecall Pro
DealerSocket
Clio
HighLevel
CDK Global
Lofty
Pipedrive
Dealertrack
Smokeball
Follow Up Boss
JobNimbus
Reynolds and Reynolds
Wealthbox
ServiceTitan
BoldTrail
Filevine
Zenoti
HubSpot
VinSolutions
Salesforce
Housecall Pro
DealerSocket
Clio
HighLevel
CDK Global
Lofty
Pipedrive
Dealertrack
Smokeball
Follow Up Boss
JobNimbus
Reynolds and Reynolds
Wealthbox
ServiceTitan
BoldTrail
Filevine
Zenoti
HubSpot
VinSolutions
Salesforce
Housecall Pro
DealerSocket
Clio
HighLevel
CDK Global
Lofty
Pipedrive
Dealertrack
Smokeball
Follow Up Boss
JobNimbus
Reynolds and Reynolds
Wealthbox
ServiceTitan
BoldTrail
Filevine
Zenoti
HubSpot
VinSolutions
Salesforce
Housecall Pro
DealerSocket
Clio
HighLevel
CDK Global
Lofty
Pipedrive
Dealertrack
Smokeball
Follow Up Boss
JobNimbus
Reynolds and Reynolds
Wealthbox
ServiceTitan
BoldTrail
Filevine
Zenoti

What happens when a visitor asks.

  1. A visitor asks a question

    On any page of your site, any hour of the day.

  2. It asks for their number

    A name and a cell number, so the answer can come by text.

  3. The reply lands by text

    Inside ninety seconds, about the page they were on.

  4. Booked, and in your CRM

    Number, transcript and booking on the record.

Last night

Every chat widget keeps a graveyard.

Visitors ask a question, get a reply they never see, and leave. No name, no number, nothing for your team to follow up. Chat asks for the number first, so the one who left a number is the one you can call.

visquanta/Chat · Last night

  • Guest1239:42 PM

    Is the gray F-150 still available?

    Left, no contact

  • Guest84710:04 PM

    Do you do emergency roof repairs?

    Left, no contact

  • Guest209110:17 PM

    How many laser sessions would I need?

    Left, no contact

  • Elena V.10:19 PM

    Can someone come out tomorrow?

    (614) 555-0188Moved to text, booked Tue 7:30

Tab closed

Same question. Then the tab closes.

A web chat can't reach anyone once the tab is gone. A text is still on their phone in the morning, and 98% of texts get opened.

  • One dealer group got 40% more leads after swapping out its managed chat
  • One store picked up 340 leads in its first month
visquanta/Chat · Same question, two ways

Web chatNorthline Roofing

  • Do you do emergency roof repairs?

Text(614) 555-0188

The text thread starts when the tab closes.

Your CRM

Every chat lands in your CRM.

A regular widget leaves you a transcript from Guest123. Chat leaves a lead your team can call, with everything they need before they dial.

  • A cell number the visitor typed in themselves
  • The page they were on and what they asked
  • The booking and the whole thread
visquanta/Chat · Contact record
Name
Elena V.
Cell
(614) 555-0188 · consent recorded
Page
/roof-repair
Asked
Do you do emergency roof repairs?
Booked
Tuesday 7:30 AM with Pete
Thread
6 messages · web chat, then text

Chat talks to your visitors. People read every thread.

Someone on our side reads the conversations every day and fixes anything off before the next visitor sees it.

Your own account manager
Someone who knows your business and what your visitors usually ask.
It never guesses
Prices, finance and availability it can't confirm go to your team, with the thread.
Hot leads come straight to you
When someone is ready to talk, the thread is flagged and passed on.
MMarcus T.Web chat · moved to text
  1. Chat9:14 PMFlagged a threadMarcus asked about finance options the agent can't quote, so it said the team would come back to him and flagged it.
  2. Your account manager8:02 AMReviewed itRead the thread, added a note on what he's looking for, and passed it on.
  3. Your team8:20 AMCalled MarcusThread and page attached. Appointment booked for Saturday.

A chat widget gets a transcript.
Chat gets a phone number.

Most website chat ends when the visitor closes the tab. Here is how the options compare.

  • Gets a real contact number

    VisQuanta ChatName and cell number, first
    Standard chat widgetUsually Guest123
    Managed chat serviceIf the visitor offers it

  • Reaches them after they leave

    VisQuanta ChatThe thread is on their phone
    Standard chat widgetGone with the tab
    Managed chat serviceGone with the tab

  • Replies at any hour

    VisQuanta ChatInside 90 seconds, any hour
    Standard chat widgetIf a bot is set up
    Managed chat serviceStaffed around the clock

  • Books the appointment

    VisQuanta ChatStraight into your calendar
    Standard chat widgetLeaves it to the visitor
    Managed chat servicePasses on a lead

  • Written to your CRM

    VisQuanta ChatNumber, transcript and booking
    Standard chat widgetA transcript, if anything
    Managed chat serviceDepends on the service

  • Someone watching

    VisQuanta ChatYour own account manager
    Standard chat widgetNobody
    Managed chat serviceTheir agents
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Getting started

  1. 1

    Paste one line of code

    Once, site-wide, before the closing body tag. Or we do it for you.

  2. 2

    Set the widget

    Your colors, greeting, avatar and hours.

  3. 3

    Connect your CRM

    Numbers, transcripts and bookings land on the record.

Works on the site you have

Dealer.com, DealerOn, WordPress, or a site someone built by hand. If it lets you add a script, it takes Chat. Setup takes about five minutes.

Questions before you swap the widget.

If yours isn't here, book a call and ask it.

It is a chat widget for your website that moves every conversation to text. A visitor asks a question, the widget asks for their name and cell number, and the reply lands on their phone inside ninety seconds. The agent answers about the page they were on, asks the qualifying questions and books the appointment. Number, transcript and page go on the CRM record.

Find out how many visitors closed the tab last month.

Fifteen minutes. We'll look at your traffic and the chat you run today and tell you what moving it to text would be worth.

Book a call

Intelligence at Scale