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Missed leads cost dealerships over $100,000 annually. ProMax and VisQuanta have joined forces to fix that. By combining ProMax’s trusted CRM with VisQuanta’s AI automation, this partnership helps dealerships respond faster, reengage dormant leads, and close more deals.
- 115,000 leads reactivated
- 6,000+ vehicles sold
- $19.4M in added revenue
This integration connects every step of the sales process, from lead management to compliance, ensuring no opportunity slips through the cracks. If you’re looking to drive revenue and efficiency in your dealership, this solution delivers.
Transforming Dealerships with NCC + ProMax’s Complete CRM: The Future of Automotive Sales
ProMax Unlimited: Trusted CRM and Compliance Platform
ProMax Unlimited has established itself as a top-tier solution for dealership CRM needs, combining a powerful credit and compliance engine with an integrated CRM and Desking platform. This award-winning system is specifically designed to help dealerships boost profitability through credit-driven retailing.
What makes ProMax stand out is its ability to consolidate essential dealership functions into one streamlined platform. With its Complete CRM™, ProMax eliminates the hassle of juggling multiple tools. It integrates CRM, Desking, Website, Inventory, Credit, and Data Mining capabilities, all while supporting seamless automation.
The platform’s impact is evident in user testimonials. Johnny Bravo from Steve Coury Ford shares:
"ProMax's CRM keeps all client information secure and easily accessible for us here at the dealership. Easy to navigate with useful features that assist me daily in making appointments, following up with references, and closing deals."
Similarly, Dione Skidgel from North Country Auto adds:
"Your program is the best CRM that I have ever used in a car dealership in the past 4 years! The workflow is user friendly, and the inventory management is seamless. It really is the all-in-one tool that every car salesperson should have the opportunity to use!"
Complete CRM and Compliance Management
ProMax addresses one of the toughest challenges in the automotive industry: staying compliant with strict regulations while keeping operations efficient. The platform simplifies compliance by ensuring dealerships meet all credit-related regulatory requirements through a single, user-friendly system.
Its compliance engine handles everything from credit processing and reporting to pre-qualification and automated compliance checks. Key tools include Compliance Storage, Forms Management with eSign capabilities, Online Credit Applications, and screening tools like OFAC, Disclosure Notices, and MLA Screening.
ProMax also takes fraud prevention seriously. With advanced Identity Verification and Fraud Prevention features, the platform helps dealerships avoid costly fraud. Tools like red flag detection, synthetic fraud prevention, driver’s license verification, and employment and income checks ensure consumer identities are thoroughly vetted.
On the sales side, ProMax’s Desking functionality allows teams to structure deals quickly using real-time lender rates, rebates, and incentives. This not only helps dealerships compare multiple payment options but also ensures deals are built in compliance with regulations. Ashley Harper from Yes Chevrolet highlights:
"The CRM makes car selling easier than ever. Doing follow up becomes an organized task that helps a salesperson maximize their day."
This streamlined approach ensures compliance while enabling dealerships to operate more efficiently.
ProMax Ecosystem: Built for Integration
ProMax doesn’t stop at compliance and credit management - it’s designed to integrate seamlessly with other tools and technologies. Its open architecture allows partnerships, such as the one with VisQuanta, to enhance functionality and drive innovation.
For example, ProMax’s Data Mining capabilities combine customer data with lending programs, inventory, and equity calculations to uncover lease and retail opportunities. This integration-ready design ensures that additional automation tools can plug in effortlessly, expanding the platform’s capabilities.
Security is another cornerstone of the ProMax ecosystem. With its "Always On. Always Secure" commitment, ProMax employs multi-layered security, third-party testing, disaster recovery measures, and top-tier encryption standards. This ensures dealerships can confidently integrate advanced automation technologies without compromising data integrity.
VisQuanta: AI-Driven Automation for Dealerships
VisQuanta builds on the secure and flexible CRM platform provided by ProMax, introducing advanced AI-driven automation to streamline dealership operations. While ProMax delivers the CRM and compliance foundation, VisQuanta enhances it with automation tools that transform manual tasks into efficient workflows, improving customer engagement. The AutoMaster Suite acts as an intelligent layer, integrating seamlessly with existing CRM systems to automate lead management and communication processes, delivering tangible results.
VisQuanta targets three major dealership challenges: reactivating dormant leads, speeding up response times, and ensuring consistent communication. By automating repetitive tasks that often get overlooked in busy dealerships, VisQuanta helps dealerships operate more efficiently and effectively.
The results speak for themselves. Dealerships using VisQuanta report significant revenue growth, supported by a 98% dealer satisfaction rate[1]. The platform excels at turning missed opportunities into active sales conversations by leveraging the data dealerships already have.
Lead Reactivation and Faster Engagement
Lost leads are one of the biggest profit drains in the automotive sector, and VisQuanta’s Lead Loss Mitigation technology directly addresses this issue. By systematically re-engaging cold or unresponsive leads, the platform creates new opportunities for sales teams.
To date, VisQuanta has reactivated 115,000 leads, resulting in over 6,000 vehicle sales and generating $19.4 million in additional revenue[1]. Dealerships typically see a 76% increase in sales from cold leads, with 30% or more of re-engaged leads converting, and 5% to 11% of those leads booking appointments through the platform's lead recovery process[1].
Speed-to-lead is another standout feature. VisQuanta captures leads from multiple sources - such as forms, ads, chat, comments, and direct messages - and instantly engages them via SMS. The AI qualifies and scores these leads, allowing sales teams to focus on serious buyers. It even books appointments directly into the dealership’s CRM, eliminating delays and manual effort.
This approach is cost-effective, as reactivating dormant leads is far less expensive than acquiring new ones. Dealerships that actively leverage their existing customer data often see up to a 20% increase in monthly sales[1]. Beyond lead reactivation, VisQuanta ensures every customer interaction is optimized for success.
Automated Communication and Reputation Management
VisQuanta’s Custom Workflow Automation handles every stage of customer communication, from initial follow-ups to post-sale check-ins. This ensures consistent engagement without overloading staff, freeing up sales teams to focus on closing deals rather than managing routine tasks.
The platform also strengthens a dealership’s online reputation. Its Reputation Management tool automatically requests reviews from recent buyers, helping dealerships gather positive feedback while flagging negative responses for immediate attention. This quick response capability allows dealerships to address issues promptly, protecting their online ratings.
Service communications also benefit from VisQuanta’s automation. The platform manages appointment reminders, service updates, and follow-ups, creating what it calls a "Forever Nurtured Lead Ecosystem." This system keeps customers engaged throughout their journey - from initial inquiry to purchase and beyond.
Additionally, VisQuanta offers 24/7 AI-assisted service and parts answering. This feature ensures no call goes unanswered, even during peak hours or after business hours, increasing booked appointments and capturing service opportunities that might otherwise be missed.
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How ProMax and VisQuanta Work Together
By combining ProMax's compliance-focused CRM with VisQuanta's automation capabilities, this integration creates a streamlined dealership ecosystem. Together, these tools ensure every customer interaction - from initial inquiry to post-sale follow-up - is captured and optimized to boost revenue. Let’s dive into how real-time data syncing and automated workflows make this partnership so effective.
Data Sync and Workflow Automation
The integration hinges on real-time synchronization to ensure no lead slips through the cracks. VisQuanta connects seamlessly with CRM and DMS systems, syncing lead data the moment it’s captured. For example, when AutoMaster Suite identifies a lead, it instantly updates ProMax's CRM, enabling immediate action.
This setup powers the Speed to Lead functionality, which captures leads from all channels, engages them instantly via SMS, qualifies and scores them, and schedules appointments directly in the dealership’s CRM [1]. This process slashes lead response times by 93% compared to manual follow-ups [1].
Automated workflows further enhance efficiency by handling follow-ups, reminders, and post-sale check-ins, freeing dealership staff to focus on high-value tasks [1]. VisQuanta’s Lead Loss Mitigation feature also breathes life into dormant leads within ProMax, turning cold prospects into qualified opportunities.
This isn’t just about speed - it’s about creating a better overall customer experience.
Improved Customer Journey
The integration transforms the customer journey, offering a seamless experience across every stage of the dealership lifecycle - from the first inquiry to ongoing service needs. ProMax's Complete CRM acts as the backbone, managing customer data, inventory, desking, and appointments. Meanwhile, VisQuanta ensures that every interaction is optimized for engagement and conversion.
By automating nurturing processes, the system eliminates manual tasks. For instance, VisQuanta qualifies leads and updates ProMax with every interaction detail. Its Lead Loss Mitigation feature alone has been shown to recover over 30% of lost leads, turning them into active opportunities [1].
Service and parts departments also see major benefits. VisQuanta’s AI-driven 24/7 answering service ensures customer inquiries are handled promptly, while ProMax keeps track of service histories and schedules. This collaboration has already delivered measurable results: over 6,000 vehicles sold from recovered leads and $19.4 million in additional revenue for dealership partners [1].
Key Benefits of the ProMax and VisQuanta Partnership
When ProMax CRM joins forces with VisQuanta automation, dealerships gain a powerful solution that simplifies operations and drives revenue growth. Let’s break down what this partnership brings to the table.
Measurable ROI and Revenue Growth
The numbers speak for themselves. The Speed to Lead feature gives dealerships a clear edge by responding to potential customers faster than competitors. Meanwhile, lead reactivation efforts have brought 115,000 dormant leads back to life, leading to over 6,000 vehicle sales and impressive returns on investment [1].
ProMax’s Data Mining tools complement VisQuanta’s lead generation capabilities, helping dealerships uncover high-value opportunities hidden in their existing customer databases. Add ProMax’s Desking tool into the mix, and you get optimized deal structures that factor in real-time rates and incentives. The result? Higher profit margins on every deal without sacrificing competitive pricing.
But this partnership isn’t just about immediate financial gains - it’s about creating a seamless, unified solution that supports every aspect of a dealership’s operations.
An All-in-One Front-End Solution
Together, ProMax and VisQuanta deliver a fully integrated front-end platform that brings sales, service, and communication under one roof. ProMax’s Complete CRM acts as the central hub for customer data, inventory, and deal management, while VisQuanta’s AI handles the automation that keeps customers engaged throughout their journey.
With 24/7 AI-assisted service and parts answering, no customer inquiry falls through the cracks - even during off-hours. This not only boosts booked appointments but also ensures customers feel supported at all times. Automated reputation management tools help dealerships maintain a strong online presence by responding to feedback promptly and consistently, all while staff focus on more strategic tasks.
From the first customer interaction to deal closure and post-sale follow-ups, this integration simplifies every step. Built-in SMS compliance and legal safeguards ensure every communication stays within regulatory guidelines, making engagement both effective and secure.
The service and parts departments also see major benefits. Customer service histories sync effortlessly between systems, enabling personalized interactions and targeted upselling opportunities. AI-driven automation takes care of routine tasks like appointment scheduling and answering common questions, freeing service advisors to handle more complex issues and strengthen customer relationships.
This partnership doesn’t just streamline processes - it transforms how dealerships operate, ensuring every department works smarter and delivers better results.
Conclusion: Why Dealerships Should Use This Partnership
The ProMax and VisQuanta partnership is reshaping dealership operations by blending ProMax's trusted CRM expertise with VisQuanta's cutting-edge AI automation. Together, they tackle inefficiencies and break down data silos, allowing your team to zero in on what truly matters - closing deals and improving customer experiences.
This collaboration delivers concrete results: quicker lead responses, revived dormant leads, and millions in added revenue. By integrating CRM capabilities with automation, your dealership gains the tools and insights to stay ahead of the competition [1].
The advantages of this partnership are clear and measurable. Want to see how this solution can elevate your dealership? Visit ProMaxUnlimited.com or VisQuanta.com to request a demo and explore how this powerful integration can drive growth for your business.
FAQs
How does the partnership between ProMax and VisQuanta help dealerships improve lead management and increase sales?
The partnership between ProMax and VisQuanta is changing the game for dealerships by merging cutting-edge CRM tools with advanced automation. ProMax simplifies critical processes like credit checks, compliance, and deal structuring, while VisQuanta takes care of automating essential tasks such as lead follow-ups, service reminders, and reputation management.
This collaboration accelerates customer engagement, boosts retention, and helps convert missed chances into productive interactions. The result? A streamlined, modern system designed to fuel dealership growth.
What compliance tools does ProMax provide to help dealerships meet regulatory standards?
ProMax provides a powerful set of compliance tools tailored to help dealerships handle the intricate web of regulatory demands effortlessly. These features include automated credit compliance checks, secure management of customer data, and real-time monitoring to help ensure your dealership stays aligned with industry standards.
Backed by decades of experience, ProMax’s compliance solutions are trusted by dealerships across the country. They deliver reliability and efficiency, allowing you to focus on growing your business and enhancing customer satisfaction without worrying about compliance headaches.
How does VisQuanta's AI automation improve customer engagement and simplify dealership operations?
VisQuanta's AI automation transforms how dealerships interact with customers by simplifying essential tasks like lead follow-ups, service reminders, and managing online reputation. It turns missed chances into meaningful conversations, allowing dealerships to reach customers faster and with greater efficiency.
The result? Improved customer retention, streamlined workflows for dealership teams, and a noticeable boost in revenue - all while making daily operations easier to manage.
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