Trust Wins
The Click.
Turn your reputation into a revenue system. consistent review growth, automated 72-hour follow-up, and immediate escalation for negative feedback.
15-min 1:1 • Get an exact revenue-lift projection for your dealership
Your Google Rating
Is Filtering Out Deals
92% of car buyers read online reviews before visiting a showroom. If your rating starts with a "3", you aren't just losing reputation: you're being invisible to the local market.
"Dealerships with a 4.5+ star rating receive 3x more clicks on 'Directions' than those with 3.8 stars."
"48% of consumers won't even consider a business with fewer than 4 stars."
Review Impact Check
Buyer Decision Pattern
The digital elimination process every car buyer follows before visiting your showroom.
Search
Buyer searches local inventory or terms.
Compare
Scores and review volume evaluated.
Eliminate
Under 4.0 or stale stores removed.
Trust Click
Confidence leads to the lead form.
The Trust Ladder
Correlation between star rating and consumer behavior logic at the point of click.
Trusted
Higher show rates and higher appointment set efficiency.
Acceptable
Compared vs. top-rated competitors; price becomes the deciding factor.
Avoided
Buyers actively filter out these results during initial search.
One Place.
Every Review.
No more jumping between tabs. Monitor, request, and respond to every buyer review from a single industrial workbench designed for speed and consistency.
72-Hour Review Request Engine
Recency is as important as rating. Our engine sends requests at the physiological peak of customer satisfaction.
Purchase
Buyer takes delivery of the vehicle.
The 72h Window
Optimal moment for post-sale reflection.
Request Sent
Conversational SMS system initiates contact.
Review Posted
New public review strengthens your score.
Ensures your "Most Recent" check on Google is always from this week.
Higher review depth with specific buyer names and purchase details.
Allows time for post-sale hiccups to be handled before the public request.
Negative Review Recovery
Dual-channel processing protects your store's public image while resolving buyer frustration in private.
Public
Templed response that shows potential buyers you care about every customer.
Commitment to public transparency and speed-to-resolution.
Invite buyer into a non-public channel to protect specific purchase data.
Private
Owner or GM is notified via SMS/Email within 60 seconds of review posting.
Internal system matches review to purchase history and service advisor notes.
Direct conversational SMS resolution to convert detractors into lifelong customers.
Reviews Into
Revenue.
Reputation isn't just a score; it's a lead generation engine.
Trust Before Contact
Buyers arrive at your site with high confidence, leading to easier sales calls.
Map Pack Dominance
Google rewards review recency and frequency with higher local search positioning.
Appointment Confidence
Reduce no-show rates by reinforcing your showroom's elite reputation in the follow-up.
CSI & OEM Protection
Intercept negative sentiment before it reaches corporate surveys or public eyes.
Review Velocity
A constant stream of new reviews solves the 'stale content' problem for prospective buyers.
Enterprise-Grade Controls
Operationally focused features designed for dealership workflows and multi-location groups.
72-Hour Purchase Review Request
Automated conversational SMS prompts sent exactly 72 hours after vehicle delivery for maximum impact.
Multi-Platform Monitoring
A unified workbench to view and manage your reputation across Google, Facebook, and DealerRater.
Response Consistency
Ensure every buyer receives a professional, brand-aligned response within minutes of posting.
Negative Review Escalation
Immediate SMS/Email alerts to owners and managers when low scores are detected.
Reporting and Visibility
Detailed insights into review growth, CSI trends, and resolution speed across your groups.
Brand-Safe Controls
Approval workflows and role-based access to protect your public response quality and tone.
Frequently Asked Questions
Synergistic Solutions
Maximize your results by combining complementary tools from The AutoMaster Suite.
Real World Success
See how high-performance dealerships are winning with The AutoMaster Suite.
Command Your
Digital Showroom.
Stop letting stale reviews dictate your conversion rates. Implement the industry's most consistent 72-hour growth system.